How to install Exchange 2010 SP2 on SBS 2011

Microsoft Exchange 2010 Service Pack 2 has been available since December 2011, but isn’t deployed via Windows Update or WSUS, so there is a good chance you may not have installed it yet.

Download the Service Pack from here.

Once downloaded extract the service pack.

Run the setup from the location you extracted the service pack to.

From the menu select “Install Microsoft Exchange Server upgrade”, once you have read the details in the ‘Plan’ section.

Read the introduction and click next.

Accept the license agreement and click next.

On the next page wait for the readiness check to complete. If you have the SBS Console open you will see the following errors.

With the SBS Console closed, the Readiness Check should be all green, as below.

Click the Upgrade button to continue.

Once the installation has finished you have the option of taking a look at the log file. Click Finish

Once the installation has completed check all the relevant Exchange services are started.

Don’t forget to install the latest rollup as well, which at the time of writing is rollup 3 available here.

The walk through for installing rollup 3 is in the following post, here.

6 thoughts on “How to install Exchange 2010 SP2 on SBS 2011

  1. Matt

    Great post thanks for the info. I have just seen if you try to run SP2 on a clean install of SBS 2011 before you run the “internet address” wizard you will also get a failure on Hub transport complaining there are no Send/Receive connectors so run this wizard first.

  2. Expert Tech

    Thanks for the article. The question is if Microsoft is not releasing exchange service pack updates for SBS 2011, then why should we force install SP2 and SP3?? Are thera any benefits? Could there be problems on a server that has 100+ users?

    Our clients here use POP3 and IMAP to connect their MACs to their server.
    Stangely every 2nd day in the past week or 2, the IMAP 4 and POP3 service had to be restarted to get things going again.

    Note, the services never shutdown but still had to be restarted.
    Upon restart, the following errors came up in event logs.

    Do you think SP2 and SP3 for exchange will fix these problems?

    Errors (same for both Pop3 and IMAP) –

    Eventid2011 – ServicePrincipalName.RegisterServiceClass returned error code 2146.
    EventID1004 – Basic authentication is available over plain text connections.

    Note we have a great bunch of IT Consultants here who are server experts but this is something that has baffled us.

    1. Post author

      Hi Max,
      MS have always patched Exchange separately on SBS. All the servers I look after are on the latest SP and update rollup, they include too many bug fixes and security patches not to install them.

      Have a good back up before attempting, and SP3 and UR2 both take a while to install, so it’s an out of hours job, not one for lunchtime.


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