A client recently wanted to view some historic Veeam backup logs for a particular backup job, but the Veeam Backup and Replication console by default only shows 500 sessions, which didn’t go far enough back in time.
There are two options to view the historic backup logs, the first is to increase the session history in the Veeam Backup and Replication console, but this will do it for all jobs, so if you have a lot of jobs configured may be unwieldly, the second is to create a Support Information log for the particular backup job in question.
Option 1: Increase the session history
In Veeam Backup and Replication, select the Menu in the top left hand corner, then select Options.
In the image below, maybe showing all sessions isn’t such a great idea! The console however was still very usable, but managing 116,000 sessions is a bit over the top.
Option 2: Create a Support Information log
In Veeam Backup and Replication, select the Menu in the top left hand corner, then select Help – Support Information.
Select either Collect logs for the last xx days, Collect logs for the specified time period, or Collect all logs. In the example below I’ve selected a date range. Click Next.
Select a location for the logs, the default is c:templogs. If you want to look at them locally you may want to deslect the Prepare logs package for technical support option. Click Next.
Wait a couple of minutes for the logs to be generated, depending on the options you’ve selected. Then click Finish.
In File Explorer, browse to C:templogsVeeam Support Logs. Open the HTML file. In this case it is pretty small, but I have seen it over 50MB in size.