Tag Archives: iisreset

Exchange OWA not working and WAS Error 5172

Microsoft Exchange

Recently I came across an error where OWA had stopped working on an Exchange 2010 server.

After a quick look in services I could see that the IIS Admin Service wasn’t running. So I tried a quick iisreset /restart command, but received the following error.

iisreset error

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Exchange 2010 Management Console Initialization Failed: The WS-Management service cannot process the request

Microsoft Exchange 2010 SP2 Update Rollup 6

I recently ran across a small problem while trying to open the Exchange 2010 Management Console. I received an initialization failure error message.


The full error message is below:
“The attempt to connect to http://server/Powershell user ‘Kerberos’ authentication failed: Connecting to remote server failed with the following error message: The WS-Management service cannot process the request. The system load quota of 1000 requests per 2 seconds has been exceeded. Send future requests at a slower rate or raise the quota for this user. The next request from this user will not be approved for at least xx milliseconds.”

Exchange Management Console - The ws-management service cannot process the request

To resolve the problem, I opened a command prompt and ran iisreset.

Command Promotp - iisreset

Below are a couple of good links on Technet regarding EMC issues.



Related Posts:

1. Exchange 2010 SP3 Update Rollup 17 released and installation tips

2. How to install Exchange 2013 (SP1) on Windows Server 2012 R2

3. Exchange PowerShell: How to enumerate and modify Distribution Group properties

4. Exchange PowerShell: How to check the number of items in the Inbox, Sent Items, Deleted Items and Junk Email

5. Exchange 2013 Cumulative Update installation tips and best practices